Join our email list:

Products
mTips
Inflight Power                
Info
What is the SynCh?
The SynCh Universal Sync Charger is an innovative solution to the common problem of keeping cellphones, MP3 players, cameras, PDAs and other portable electronics powered up, synched and ready to go. Setting a new standard for charging and synching handheld electronics, the SynCh is universal, multi-functional and extremely portable.
My devices already come with adapters. Why should I buy the SynCh?
The SynCh is unlike any other charger you've seen before. One SynCh can support literally thousands of different products, plus charge and/or sync multiple devices from one plug. With the amazingly versatile SynCh, you can:
  • Charge a Treo and a headset from a single car outlet
  • Sync an iPod and charge a cellphone from your laptop's USB port
  • Keep your child's PSP charged on family road trips
  • Unclog wall outlets and power strips
  • Stop lugging around extra adapters when you travel for work or pleasure
  • Say goodbye to cable clutter!
The SynCh allows you to consolidate your charging activity in one easily accessible location. Keep the adapter that came with your device and use it as a paperweight. And pick up a SynCh to make your life just a little bit easier.
What about other universal adapters I've seen advertised?
The SynCh is the smallest, lightest and most versatile product in its class, period. And unlike other 'universal' adapters, the same SynCh can charge from the wall, the car and USB, allowing you to use it wherever you go, and not have to carry extra units. For people who crave mobility, USB charging makes perfect sense — and dual charging makes twice as much sense.
And the SynCh is also a USB data system?
Yes. The SynCh is far more than an adapter — it is a fully reconfigurable USB 2.0 power and data system. With data support for music players, smartphones, PDAs, cameras, flash drives, USB accessories and more, the SynCh Universal Sync Charger is in a class by itself.
Can I plug USB accessories into the SynCh?
Yes. You may plug any USB accessory, such as flash drives, wireless modems, Bluetooth adapters and much more, into the SynCh. Please note that to transfer data, USB accessories must be connected to the data port on the SynCh.
Can you explain what mTips are and how they work?
As a quick glance will tell you, different devices use different power and data connectors. It would be great if manufacturers all used the same connector, but unfortunately, they don't.
mTips are MDI's solution to this problem. mTips are interchangeable connectors that plug onto the SynCh, and perform several functions:
  • Mechanical - mTips adjust the shape of the connector to match the power/data input of your device
  • Electrical - mTips regulate the power output and polarity of the SynCh to ensure that the proper power is delivered to your device
  • Data - mTips allow data devices to transfer music, photos, video and other data to/from PCs
Through the use of mTips, the SynCh is compatible with a vast array of products, from all the leading brands. More information on mTips, including product compatibility, is available here.
Is the SynCh safe?
Yes. The SynCh and all of our mTips have been thoroughly tested. They use technology developed by MDI to ensure that the correct power is delivered safely and efficiently to your device. The SynCh meets all applicable UL and cUL specifications. As with any adapter, always remember to plug your SynCh into the power source first before connecting your devices.
How do I tell if my SynCh is working?
To check that your devices are properly connected, as with other chargers, look or listen for an indication on your phone or device, such as a beep, light or flashing battery icon. Occasionally you may have to jiggle the mTip to ensure that it seats fully in your device. Our Car and Travel adapters have LEDs that indicate when they are plugged into the power source.
Will charging from my laptop affect my laptop's battery?
Slightly. Our testing has shown that even with two devices plugged in, laptop battery cycle life (time between charges) is lowered by less than 5 percent on average. The types of portable electronics supported by the SynCh consume minimal power to recharge — less than the power required to run an external DVD player for example. And of course if your laptop itself is plugged into a power source, such as a wall outlet, then its battery will be unaffected by the SynCh.
Can I charge a laptop with the SynCh?
No. The SynCh is designed to charge portable electronics devices operating at 9V or less.
Will connecting two devices affect the charging time?
This may have a modest effect on the total charging time, depending on which devices are connected and how drained their batteries are.
When I connect my iPod and cellphone at the same time to my iBook, neither charges.
Some laptops have a lower limit on the amount of current available through the USB port. Connecting two devices at the same time may cause the laptop's USB circuit breaker to trip, especially if the batteries on both devices are fully drained. If this happens, unplug one device and let the other one recharge for a while before connecting the second device.
I connected my cellphone and it said "Charging Completed" after a few seconds, but the battery is still drained.
On a few cellphone models, the software on the phone is looking for an indicator signal that the SynCh does not replicate. This has no effect on the charging performance of your SynCh. Simply leave your phone plugged into your SynCh for an appropriate length of time, such as 2-3 hours, and it should be fully charged. Note that on some phones, the battery icon will flash while charging, even as the screen says "Charging Completed." This is normal, and indicates that your SynCh is working properly.
I left my phone plugged in for several hours, and it still isn't charged. Is something wrong?
Some cellphones may require a voltage booster. In particular we have found this to be the case with certain models from Nokia and Siemens. If you find you have a problem charging your device, please contact us at support@mdiglobal.com and we will be happy to accommodate you.
Why does the SynCh use ZIP-LINQ™ retractable cables?
MDI has expressly chosen ZIP-LINQ retractable cables for their product excellence, ease of use and long life. By integrating high quality ZIP-LINQ retractable cable technology, MDI is able to deliver the most compact, lightweight and aesthetically pleasing product of its kind available anywhere. ZIP-LINQ's patented Pull-n-Click technology allows the SynCh to extend up to three and a half feet and then, with a simple tug, zip up to mere inches. No mess, no fuss. Toss your SynCh in your bag and off you go.
Always remember to pull the cable on your SynCh from both ends (one hand on the case and the other hand on the USB connector). For more information on ZIP-LINQ retractable cables, please visit www.ziplinq.com.
When I retract my SynCh, there is extra cable on one side. How do I fix this?
To re-center your SynCh, do the following:
1) Extend the cable all the way
2) Gently pull the cable on the excess side through the retractor
3) Retract the cable
4) Repeat if necessary
This should re-center the retractor. Be careful when pulling the cable through the retractor, so that the cable doesn't stretch or break. Note that when re-centered, there should be a little bit of slack on the USB input plug side.
Does the SynCh work internationally?
Yes. You may prefer to use our interchangeable Travel adapter, which includes several different plugs for different outlets. Otherwise, simply connect either our standard or interchangeable Travel adapter to the correct outlet converter. The circuitry in the adapter adjusts automatically to international electrical systems. And of course if you travel with a laptop, you can connect your SynCh to the USB port on your laptop at any time.